H
hazelmoss

about 3 hours ago

Off Topic

“Analyze My Results” Error

Hello, Holy Grail @CYoungTeam,

I have been encountering an error when trying to analyze the results of a product trial. I’ve attached a screenshot that shows the error message. I use Chrome on an iPhone and Mac to access the website and the error has been consistent, if that’s at all helpful.

Thank you! 🙏

3 views · 1 comments

Comments (1)

C
CYoung Team✓ Expert12 minutes ago

Thank you so much for the screenshot — it pointed us straight to the problem. The analysis was running out of room on trials with lots of logged days (like your 14), so it stopped before writing anything. That’s fixed now. Could you tap “Analyze my result” once more? If it still fails, just reply here and we’ll look again. 💛

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